Strategic planning of human resources in the library system of the Pontifical Catholic University of Chile

To achieve the strategic objectives necessary for an organization to face the future with confidence, human resource planning has been implemented in the library system of the Pontificial Catholic University of Chile (SIBUC). Analyses the environment and its impact on SIBUC using an organizational model, which also permits strategic objectives to be established and personnel to be analysed in terms of strengths,weaknesses, opportunities and threats. Based on this approach, specifies human resource objectives, and assures optimal achievement with well‐defined individual strategies that also include plans for action and control measures. Finally, and as a result of the whole methodology,creates a matrix to structure an organizational design of the direction of human resources in the library system.