The information audit: its contribution to decision making

Information audits are a useful information management tool with respect to the identification, costing, development and rationalization of information resources and services. In addition, the results of the audit can be used to make clear the contribution made by information and information services to the work of an organization, which is of particular importance for decision making. Describes a methodology for the various stages of the auditing process. Concludes by presenting a case study of a partial information audit conducted at the International Coffee Organization.