Technological concerns for library managers

Library managers face a variety of questions and concerns related to information technology on a daily basis. These include the relative merits of interpersonal and communication skills compared with technical abilities; the organisational structure that should be utilised in the distribution of computing resources; the policies that need to be created (or enforced) in relation to the personal use of business computers; issues surrounding computer usage problems (such as carpal tunnel syndrome) that pose potential threats to staff productivity; and the library manager’s pursuit of the “cutting edge” of technology. This study uses qualitative survey data to find patterns and themes among librarians in regard to their attitudes toward managing technology and technological change. It includes a selection of categorised survey responses, interpretation of the data by the author, and suggestions for further research.