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States the problem of incorporating distance learning (DL) library services without additional funding. Describes the work of a distance learning working group at Loughborough University Library. Activities included an analysis of the characteristics of DL courses and students at Loughborough; a comparison of library services to on‐ and off‐campus students; a survey of DL students and academics; and a benchmarking exercise comparing DL library services at Loughborough with those at local and peer group institutions. Key outcomes of the research are presented. Details the suggested methods of funding the working group’s recommendations.

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