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Describes and critiques a report published by the UK’s Department of Culture, Media and Sport in 2003 which sets out a structure whereby public libraries will provide socially inclusive services and how this will be achieved. The report indicates that the modern mission of public libraries should be based on evolution, public value, distinctiveness and local interpretations of national programmes. New roles should emerge from traditional core skills, and focus on areas where public intervention will deliver large benefits for society.

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