Case study on digital library's user viscosity in Chongqing University Library

It is important for digital library to attract users to be reliant on the library. Besides providing research resources, the library still has many ways to achieve this goal. This article aims to experiment on the library merit system which provides different ways to enhance users' viscosity on using library.

For the experiment, a merit system was developed and implemented; users' feedback was collected by a questionnaire survey for analysis.

The results showed that the degree of users' viscosity on the digital library was increased and several areas for a successful digital library portal should be paid more attention to.

The merit system can successfully increase users' viscosity with digital library.