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Purpose
– The purpose of this paper is to reveal a practical situation at a public library as General Sciences Library (GSL).
Design/methodology/approach
– The effects of the digital information environment to activities of public library how to deal with this challenging based on the situation of the GSL of HoChiMinh City. The process of changing from traditional services to modern services the difficulties that GSL has experienced and lesson-learns.
Findings
– The difficulties during the period of changing the library is just the challenges to help GSL improves our position in the community of users.
Originality/value
– This is a conceptual paper which is presented at the Shanghai International Library Forum on July 2014.
© Emerald Group Publishing Limited
2015
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