Keywords: Analytical hierarchy process
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Journal Articles
Journal Articles
Library Management (2008) 29 (4-5): 327–351.
Published: 30 May 2008
... the requirements of university students for the university library that are then classified using the Kano model. The requirement categories are ranked with respect to their relative importance using analytical hierarchy process (AHP). In the last step, all findings are transferred to the planning matrix...

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