...Oksana Brui Purpose The purpose of this paper is to present a case study of implementing strategic management as a process based on balanced scorecard (BSC) in the university library – G. Denysenko Scientific and Technical Library of the National Technical University of Ukraine “Igor Sikorsky Kyiv...

... support. The purpose of this paper is to investigate the application of Kaplan and Norton’s strategic management system of balanced scorecards and strategy maps to subject librarianship in universities, with particular reference to the intellectual capital represented and created in the structures...

... the directorate. Research limitations/implications – This study was limited to a single directorate within the British Library. From the findings a balanced scorecard was developed for the directorate adaptable for all departments within the directorate. The model could be adapted for other organisations...

...J. Stephen Town; Elizabeth Mengel; Vivian Lewis Purpose While originally designed for the for‐profit sector, the Balanced Scorecard has been adopted by non‐profit and government organizations, including some libraries. This paper aims to focus on the continued experiences of two prominent North...

... or the strategy itself need to be changed. This paper aims to give one example how these new specifications can be accomplished. Design/methodology/approach The paper describes the strategy adopted which utilises the balanced scorecard (BSC). Finding The most important results of this research...