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Keywords: Billing
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Journal Articles
Journal:
Library Management
Library Management (1994) 15 (4): 17–21.
Published: 01 June 1994
...Albert J. te Grotenhuis; Selma J. Heijnekamp Discusses the background to the decision to bill users of the library of the Dutch company KEMA on the basis of actual use, and the problems involved. KEMA′s practices are related to the theory as covered in the literature of the past five years. Users...
