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Keywords: Front desk staff
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Journal Articles
Journal:
Library Management
Library Management (2015) 36 (1-2): 12–22.
Published: 12 January 2015
...Waqar Ahmed; Muhammad Shahid Soroya; Ghulam Fareed Malik Purpose – The purpose of this paper is to study of services of front desk staff using SERVQUAL aims to measure the perception and expectations of the library users. The librarians, keeping in view the expectations will get an idea that how...
