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Keywords: Head librarians
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Journal Articles
Journal:
Library Management
Library Management (2023) 44 (8-9): 546–565.
Published: 31 October 2023
...Mir Bahader Purpose This study aimed to examine the relationship between customer relationship management (CRM)-based library services and head librarians' personal and academic variables. The status of CRM-based library services in the university libraries of Pakistan was also assessed...
