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Keywords: KMSIL
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Journal Articles
Knowledge management for service innovation in academic libraries: a qualitative study
Available to Purchase
Journal:
Library Management
Library Management (2015) 36 (1-2): 40–57.
Published: 12 January 2015
... innovation in libraries (KMSIL). Design/methodology/approach – In total, 17 academic librarians filled out a qualitative surveywith open-ended questions. Findings – Most librarians saw service innovation as critical to thecontinuing success of the library, and felt that knowledge management (KM...
