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Keywords: Library processes
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Journal Articles
Business process modelling using ARIS: process architecture
Available to Purchase
Journal:
Library Management
Library Management (2017) 38 (2-3): 88–107.
Published: 14 March 2017
... techniques. As for investigating library processes, Atkinson (2003) used PEST analysis (which is a high level strategic analysis) to deal effectively with a change in strategic framework. PEST analysis helps illustrating the complex environment where academic libraries and information services reside...
