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Journal Articles
Building better customer relationships: case studies from Malta and the UK
Available to Purchase
Journal:
Library Management
Library Management (2006) 27 (6-7): 430–445.
Published: 01 July 2006
...Judith Broady‐Preston; Joanna Felice; Susan Marshall Purpose The purpose of this paper is to analyse the results of two surveys conducted at the University of Malta Library, 2003‐20044 and Lanchester Library, University of Coventry, 2005‐2006. Relationships between library staff...
