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Keywords: Multiple constituencies
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Journal Articles
Journal:
Library Management
Library Management (2014) 35 (8-9): 645–665.
Published: 10 November 2014
... of public library effectiveness have not been updated for the twenty-first century. Until 1980, three models defining an organization's effectiveness have prevailed: Divergence is to be an expected result of the multiple constituency model of effectiveness. Molnar and Rogers (1976) were...
