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Keywords: Multiple constituencies
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Journal Articles
Multiple constituencies model in the identification of library effectiveness
Available to Purchase
Journal:
Library Management
Library Management (2014) 35 (8-9): 645–665.
Published: 10 November 2014
.... They exist because society wants them to exist […] and therefore must take their view of effectiveness from a much wider range of opinions than just those of the library profession (p. 144). Cullen and Calvert (1996) found that the multiple constituency model used by Van House and Childers...
