... 2017 Emerald Publishing Limited Licensed re-use rights only International students Qualitative research Academic libraries Ethnography Cognitive mapping Library impact Research into library usage data at the University of Huddersfield found a direct correlation between library...

...) will be analyzed and described on the basis of an extensive literature research as well as a qualitative research on practical experiences of leaders of different hierarchical levels of academic and public libraries during the change processes. Findings The leader’s own action – and with this his or her...