... Teachers Reference services Digital libraries Electronic media National curriculum Internet While this information Handbook is a follow up to “Know it all: find it fast: an A‐Z source guide for the enquiry desk”, it is a completely new publication rather than a new edition. A note of caution...

...Sherrey Quinn Managing the reference service (Part IV) is addressed in chapters on selecting and evaluating reference sources, organising staff and service delivery, and continuous improvement of reference services (why, what and how to assess performance). Recent changes and new service models...

...: 978‐1856046596   £37.95, paperback © Emerald Group Publishing Limited 2012 --> Information retrieval Librarians Reference services Learning Assessment Learning styles Teachers With several years of experience as practitioners themselves, the authors have collaborated...

... with 536,836 visitors. The fastest load time for opening the web sites was recorded by Taylor's University with 0.49 seconds. Web metrics Malaysia Web sites Public universities Private universities User studies Reference services It is openly discussed in the media about the quality...

...Ken Haycock David   McMenemy . The Public Library . London : Facet Publishing   2009 . xvi‐291 pp. , ISBN: 978‐1‐85604‐616‐9 © Emerald Group Publishing Limited 2011 --> Public libraries Librarianship Reference services Information operations Information...

...Peter E. Sidorko Michael P.   Sauers . Searching 2.0 . London : Facet Publishing   2009 . 337 pp. , ISBN: 978‐1‐85604‐629‐9 © Emerald Group Publishing Limited 2011 --> Web 2.0 Library 2.0 Reference services Library facilities Opening Michael P. Sauers...

... 2011 --> Librarianship history Libraries Research results Reference services Research methods This has been one of the most enjoyable and thought provoking books I have read for a while. Not only is it well written in a style which is easy to read, the authors use of narrative...

... to individual environments. Librarians Academic libraries Reference services Library management Professional education Recent trends in higher education indicate a shift (back) from specialisation to general studies, and curriculum changes are focusing on enabling students to view issues...

...June Torcasio © Emerald Group Publishing Limited 2009 --> UK Reference services “Know it all, find it fast” is a key reference work for UK‐based library staff who need to speedily find information on a particular subject. Following a “General sources” section, it is arranged...

... conducted in the university. Collections management Doctorates Reference services Electronic media Finland There are some limitations to be mentioned in our study. First, our sample is quite limited. Only two Finnish universities were represented in the data. However, in many previous...

... success and are therefore, integrated into the performance management programme to demonstrate the importance of holding such values to all staff. © Emerald Group Publishing Limited 2009 Performance appraisal Reference services Performance management Singapore Libraries Public...

...Shrivanthi Chandrika Weeraginge Edited by J.   Frost . A Ready Reference Kit. The Reference Collection: From the Shelf to the Web . Routledge , 2006 . 310 pp. , ISBN: 078 902 8395 Hardback © Emerald Group Publishing Limited 2008 --> Reference services...

... ‐ 18 . Edited by M.S.   Wood . Medical Librarian 2.0: Use of Web Technologies in Reference Services . Haworth Press , 2007 . 211 pp. with Index , ISBN: ‐13 978‐0‐7890‐3606‐3 ‐13 978‐0‐7890‐3605‐6 Co‐published simultaneously as Medical Reference Services Quarterly 26...

... . © Emerald Group Publishing Limited 2008 --> Business studies Business schools Business education Reference services This is a slender volume of 147 pages, and is pleasantly laid out either for use as a reference work or for a more studied approach. The target readers are people...

... Development Plan 2005‐2006 was largely based on findings. Change management Reference services Academic libraries Employee development Australia Academic reference librarians face a challenging work environment where change is driven by technological innovation, growing client expectations...

...Jennifer Corbin Charles R.   Anderson and Peter   Sprenkle . Reference Librarianship: Notes from the Trenches . New York, NY : The Haworth Information Press   2006 . © Emerald Group Publishing Limited 2007 --> Public libraries Reference services United...

...Sue Weddell Edited by Byron   Anderson and Paul T.   Webb . New Directions in Reference . Haworth Information Press , 2006 . , ISBN: 978‐0‐7890‐3088‐7 (hardcover); 978‐0‐7890‐3089‐4 (softcover) © Emerald Group Publishing Limited 2007 --> Reference services...

...Richard Sayers In Virtual Reference Training, Hirko and Ross provide a welcome blueprint for developing an effective training programme for virtual reference librarians. Although the rapid adoption of virtual reference services in recent years has given rise to a substantial body...

... in demand for face‐to‐face reference service is the subject of several articles. Debra Engel and Sarah Robbins contribute a particularly pertinent account of web site redevelopment that “investigates the collaborative process utilized by the web committee and discusses the organization's cultural dynamics...

... --> Reference services Intended as a first point of reference for general library staff who may be called on to staff the library's Information desk, this book assumes little or no prior knowledge, even of librarianship. For example, the reader is reminded that the local telephone directory can be one...