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Keywords: Service management
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Journal Articles
Thriving in the post-Covid-19 era: a new normality for libraries' service offering
Available to Purchase
Journal:
Library Management
Library Management (2022) 43 (8-9): 536–562.
Published: 29 September 2022
... rights only Attractiveness Digitization Libraries Empowerment Service management Libraries deliver a critical public service, providing the community with a fair, reliable and trustworthy access to information required to effectively navigate today's society (Usherwood and Usherwood...
Journal Articles
Educating at scale: sustainable library learning at the University of Melbourne
Available to Purchase
Journal:
Library Management
Library Management (2016) 37 (3): 149–161.
Published: 14 March 2016
... (Rodwell and Fairbairn, 2008). Without careful planning and management, growing information literacy programs can increase pressure on staff and rapidly become unsustainable. Library services Sustainability Service management Information literacy Library learning Library liaison Academic...
