... and, as a result, the operationally intensive environment had bottlenecks and backlogs, which were affecting the service-level agreements. It was clear that the staffing levels were inadequate to meet the demand, so there was a need to capture data to enable evidence-based decision making to restructure...

... further research is needed, and suggesting some solutions to the problems discussed. © MCB UP Limited 1988 Career development Information Learning Libraries Staffing Training Abstract and Keywords One Person Libraries and Information Units: Their Education and Training Needs by Joan...