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Keywords: Strategy maps
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Journal Articles
Journal:
Library Management
Library Management (2015) 36 (3): 223–234.
Published: 09 March 2015
... support. The purpose of this paper is to investigate the application of Kaplan and Norton’s strategic management system of balanced scorecards and strategy maps to subject librarianship in universities, with particular reference to the intellectual capital represented and created in the structures...
