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Keywords: Super‐convergence
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Journal Articles
Assuring quality using “moments of truth” in super‐converged services
Available to Purchase
Journal:
Library Management
Library Management (2012) 33 (6-7): 414–420.
Published: 20 July 2012
... to find out how the framework was developed, constructed and implemented, how effective it has been and what further development needs to happen in order for the framework to continue to be effective. Originality/value Super‐convergence of university support departments is becoming increasingly more...
