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Keywords: Theoretical framework
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Journal Articles
Journal:
Library Management
Library Management (2015) 36 (1-2): 40–57.
Published: 12 January 2015
...)would be extremely helpful for service innovation in their libraries. Theproposed strategies and findings led to a theoretical framework of KMSIL. Originality/value – Though exploratory in nature, this is the first study thatcombines service innovation with KM from the perceptive of academic...
