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Keywords: Users' satisfaction
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Journal Articles
Journal:
Library Management
Library Management (2012) 33 (3): 142–150.
Published: 17 February 2012
...Alessandra Citti; Angela Politi; Fulvia Sabattini; Chiara Semenzato Purpose The academic libraries of the University of Bologna situated in Cesena, Forlì, Ravenna and Rimini carried out two surveys about users' satisfaction, in order to improve services. This paper aims to present the results...
