... of Twitter by the Port of Rotterdam for CSR communication. Finally, a content analysis of the tweets published in the 2017–2019 timeframe is performed. Findings Empirical results demonstrate the extensive use of social media by European PMBs to reach a wider array of stakeholders. Uneven approaches...

... of a directed content analysis and descriptive analysis, an extensive study was carried out to analyze existing warehouse productivity indicators. Findings The findings of this study provide comprehensive references for practitioners and academicians for improving the classification of productivity...