Keywords: Importance-performance analysis
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Journal Articles
Maritime Business Review (2020) 5 (4): 351–371.
Published: 10 June 2020
... in shipping courses in higher education in Taiwan and the perceptions of expert stakeholders through qualitative interviews. Design/methodology/approach Importance-performance analysis (IPA) is used to gather data on participants’ perceptions of what is (un)important and (un)satisfactory. Based on past...

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