... recognition, new transport services, or value propositions for stakeholders. Design/methodology/approach The Facebook posts of Maersk and MSC were analysed using social media text mining and social network analysis (SNA); in- and out-degree centrality analysis was performed to determine the key terms...

...Francesco Vitellaro; Giovanni Satta; Francesco Parola; Nicoletta Buratti Purpose The research objective of the paper is twofold. First, it scrutinises the current state of the art concerning adopting the most popular social media by European port managing bodies (PMBs). Second, it investigates...