... recognition, new transport services, or value propositions for stakeholders. Design/methodology/approach The Facebook posts of Maersk and MSC were analysed using social media text mining and social network analysis (SNA); in- and out-degree centrality analysis was performed to determine the key terms...

...) approach, this research uses Internet articles as the data source. The findings reveal significant components of COVID-19's impact on shipping and logistics, highlighting crucial agendas for scholars to research. Web mining Corona virus COVID-19 Text mining Machine learning Natural language...