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Keywords: Data envelopment analysis
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Journal Articles
A radical scoring system for the European Foundation for Quality Management Business Excellence Model
Available to Purchase
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (2000) 15 (1-2): 8–11.
Published: 01 February 2000
...Mike Donnelly This paper reports on the application of Data Envelopment Analysis (DEA) to the classical scoring system of quality management assessments used in the European Foundation for Quality Management’s Business Excellence Model (EFQM‐BEM). Following a brief description of the way in which...
