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Journal Articles
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (1999) 14 (7): 329–338.
Published: 01 October 1999
... details in existing customer databases. © MCB UP Limited 1999 Banking Distribution channels Automated teller machines Internet Despite the growing acceptance of alternative delivery channels, the branch remains (and will remain in the future) a vital part of the customer‐bank...
