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Keywords: Total quality management
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Journal Articles
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (2002) 17 (6): 317–321.
Published: 01 August 2002
... examples of the relationship between one of the linkages identified above, total quality – exemplified by quality circles – and KM. © MCB UP Limited 2002 Quality circles Total Quality Management Information Knowledge management Learning organizations There are numerous...
Journal Articles
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (2000) 15 (1-2): 68–76.
Published: 01 February 2000
... scorecard Quality function deployment Stategy Strategic planning Total quality management Almost every successful manager understands the importance of offering quality service to gain a distinctive advantage over the competition. After all, gaining an advantage is the key to success and even...
