...William Keogh; John F. Dalrymple; Martin H. Atkins Juran defined the basic quality problem as “to strike the optimum balance between cost of quality and value of quality for each quality characteristic and to do so in the lower levels of organisation”, explaining that increased conformance reduces...

.... The costs of quality deviations in civil and heavy industrial engineering projects have been found to be significantly higher. Burati et al. (1992) studied nine major engineering projects to determine the cost associated with correcting deviations to meet specified requirements. The results...

... methods. © MCB UP Limited 2002 Total quality management Quality assurance Cost of quality Cost/benefit analysis Turkey In the early days of quality management, quality costs were regarded as the cost of scrap, rework, inspection plus the costs of running the quality department...