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Keywords: European Foundation for Quality Management
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Journal Articles
The globalisation of Welsh business through the development of managerial competencies and behavioural attitudes in e‐business to e‐business
Available to Purchase
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (2002) 17 (6): 333–337.
Published: 01 August 2002
... senior management strategy in the global market place. A model is proposed that builds on the SWOT/PESTEL analysis models and also allows the use of Investors in People and the Excellence Model in a clear and focused manner. © MCB UP Limited 2002 Total Quality Management European Foundation...
Journal Articles
A radical scoring system for the European Foundation for Quality Management Business Excellence Model
Available to Purchase
Journal:
Managerial Auditing Journal
Managerial Auditing Journal (2000) 15 (1-2): 8–11.
Published: 01 February 2000
...Mike Donnelly This paper reports on the application of Data Envelopment Analysis (DEA) to the classical scoring system of quality management assessments used in the European Foundation for Quality Management’s Business Excellence Model (EFQM‐BEM). Following a brief description of the way in which...
