Keywords: Factor analysis
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Journal Articles
Managerial Auditing Journal (2003) 18 (4): 297–302.
Published: 01 June 2003
.... This information should be useful to Web designers and information service providers. © MCB UP Limited 2003 Internet Information systems Customer service Service quality Factor analysis Achieving quality in customer service is a growing concern of many companies. There is no value...
Journal Articles
Managerial Auditing Journal (1989) 4 (3)
Published: 01 March 1989
...Mohammad Ahmadi; Thomas A. Gavin; Edson G. Hammer Factor analysis reveals the job satisfaction profiles for internal auditors and industrial accountants have some marked differences. These differences in the context of roles and working environments are discussed and suggestions are made as to how...

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