...M. Rajendran; S.R. Devadasan Purpose To explore the current status, prowess, and future of quality audits, which would help both researchers and practitioners to adopt quality‐auditing practice for achieving the objectives of continuous quality improvement (CQI) models like total quality...

... schematically in Figure 1 , integrates the ideas of processes, variation, analysis, developing knowledge, taking action, and quality improvement. The importance of statistical thinking derives from the fundamental principal of quality put forth by Deming (1986) : “Reduce variation and you improve quality...