... of the interactive relationships in supply chain systems and adds new evidence to the literature on customer concentration. Prior studies on customer concentration typically treat all customer types in a uniform manner. To the knowledge, this is the first study that separates governmental customers from other types...

... of supply chain management, generally in business, and especially in the services industry is not mature yet. The paper proposes the use of the supply chain management concept as a solution for failures that could occur in the future due to the misconception between the firms and their branch...

...Monika J.A. Schröder; Morven G. McEachern A highly‐fragmented UK beef industry today faces large, powerful retailers, potentially giving rise to mistrust and lack of common purpose. Consumer confidence in beef has been undermined by BSE and similar crises. The beef supply chain has responded...