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Volume 2, Issue 1
1 January 1998
Measuring Business Excellence Cover Image for Volume 2, Issue 1
Review Article| January 01 1998

FITTING STANDARDS FOR PUBLIC SERVICES Available to Purchase

David Hamilton
David Hamilton
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8057
Print ISSN: 1368-3047
© MCB UP Limited
1998
Measuring Business Excellence (1998) 2 (1): 61–63.
https://doi.org/10.1108/eb025522

Rather than waiting to comply with pressure to install certified management systems in the public sector, County Durham Care set out to customize the ISO 9000 series as a framework for monitoring and focusing development.

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© MCB UP Limited
1998
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