Skip to Main Content
Article navigation
Volume 1, Issue 2
1 February 1997
Measuring Business Excellence Cover Image for Volume 1, Issue 2
Review Article| February 01 1997

The Milliken experience Available to Purchase

Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 1758-8057
Print ISSN: 1368-3047
© MCB UP Limited
1997
Measuring Business Excellence (1997) 1 (2): 5.
https://doi.org/10.1108/eb025474

As European division managing director of Milliken, Clive Jeanes was at the forefront of the industrial fabric maker's development of quality management for 22 years until his retirement in 1995. He led Milliken Europe to the European Quality Award (EQA) in 1993, four years after its US parent had been presented with a Malcolm Baldrige National Quality Award.

This content is only available via PDF.
© MCB UP Limited
1997
You do not currently have access to this content.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Please enter valid email address.
Email address must be 94 characters or fewer.
Pay-Per-View Access
$39.00
Rental
This article is also available for rental through DeepDyve. Read this now at DeepDyve
122 Views
View Metrics
Impact of dynamic capabilities and open innovation in emerging markets: challenges and opportunities
Strategic innovation in operations management to enhance SME performance
Measuring organizational excellence and team knowledge integration capability for strategic executive management
The impact of green innovation on business performance in the Indonesian automotive industry: the moderating role of environmental regulation

Suggested Reading

Malcolm Baldrige Award Winners
Total Quality Management (February,1990)
The Malcolm Baldrige National Quality Award
Measuring Business Excellence (February,1997)
Achieving and exceeding customer satisfaction at Milliken
Managing Service Quality: An International Journal (August,1995)
Promising avenue or dead end street? A meta analytic review of the Forbes and Milliken model of board behaviour
Corporate Governance (June,2019)
Customer Retention at Milliken: Developing Long‐term Relationships
Managing Service Quality: An International Journal (August,1994)

Related Chapters

A Conversation on Uncertainty in Managerial and Organizational Cognition
Uncertainty and Strategic Decision Making
Political Discontinuity and Perceived Uncertainty: A Behavioral Analysis of Public Top Managers in Italy
Social Issue in Contemporary Society: Relations Between Companies, Public Administrations and People
Dedication
Econometric Analysis of Financial and Economic Time Series

Recommended for you

These recommendations are informed by your reading behaviors and indicated interests.

Cited By

Google Scholar
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal