Open figure viewer
Purpose
This paper aims to review the developments in performance measurement over the last 20 years, reflecting on the past and projecting into the future.
Design/methodology/approach
The author presents a personal reflection on research and practice.
Findings
The paper identifies seven issues for management, seven issues for research and three enduring dilemmas.
Originality/value
The paper highlights a number of areas where developments from academic and practitioner co‐creation have not been widely adopted in practice.
© Emerald Group Publishing Limited
2008
You do not currently have access to this content.
