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Purpose

In today’s highly competitive job market, efficient recruitment processes play a crucial role in enabling organizations to attract top talent. This study aims to streamline and reduce a US-based company’s average recruitment cycle time.

Design/methodology/approach

The approach integrates Lean Six Sigma tools within the DMAIC framework to reduce recruitment cycle times. It involves evaluating each stage of recruitment, identifying opportunities, and implementing improvements, with average cycle times tracked and compared before and after.

Findings

The improvement findings show a remarkable 25.2% decrease in recruitment cycle times. Notably, approvals saw a substantial improvement, with average approval times reduced by 50.0%. Both hourly and salary positions experienced reductions in cycle times, and all job levels exhibited decreases. These findings highlight the effectiveness of the changes in streamlining recruitment processes.

Originality/value

This study distinguishes itself by applying Lean Six Sigma tools within the DMAIC framework to optimize human resources (HR) recruitment. The systematic use of these tools reduced recruitment cycle times, improved decision-making and enhanced efficiency, showcasing their versatility beyond manufacturing. These findings offer practical implications for improving HR and organizational performance, providing valuable insights for the field.

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