As part of the UK’s major policy of constitutional devolution, the first Scottish Parliament in 300 years was established in Summer 1999. This paper examines how that decentralisation of political decision making is connected to organisational excellence in the Scottish public sector via Governmental policy on public management. The paper focuses on both UK and Scottish Government management of the wider Scottish public sector. Some policies and practices arise from devolution; some are coincident with it. Overall, they comprise an unprecedented mix. The paper concludes that, following the establishment of the Parliament, no single policy promotes organisational excellence; devolution has already led to significant change; territorial policy discretion is an important factor; overall, the pursuit of organisational excellence in the Scottish public sector is enjoying considerable attention; existing discussion of “new public management” may have to be updated.
Article navigation
1 September 2000
Research Article|
September 01 2000
Promoting organisational excellence in the Scottish public sector Available to Purchase
Stewart Black
Stewart Black
Stewart Black is Deputy Director of the Centre for Public Policy and Management at The Robert Gordon University, Aberdeen, Scotland
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-8057
Print ISSN: 1368-3047
© MCB UP Limited
2000
Measuring Business Excellence (2000) 4 (3): 24–30.
Citation
Black S (2000), "Promoting organisational excellence in the Scottish public sector". Measuring Business Excellence, Vol. 4 No. 3 pp. 24–30, doi: https://doi.org/10.1108/13683040010377791
Download citation file:
Suggested Reading
Continuous improvement in public services ‐ a way forward
Managing Service Quality: An International Journal (October,1998)
The Directory of Scottish Government 2000
Reference Reviews (March,2000)
Social exclusion and public sector housing policy in Scotland
International Journal of Sociology and Social Policy (June,2000)
Performance measurementfor stakeholders: The case of Scottish local authorities
International Journal of Public Sector Management (May,2004)
Cusp not crisis: “Changing to Deliver” Scottish Government
International Journal of Productivity and Performance Management (September,2004)
Related Chapters
European Quality Award Winning Companies: A Situational Analysis
Tourism and Hospitality Management
Fragmentation in the Scottish Independence Movement
Fragmented Powers: Confrontation and Cooperation in the English-Speaking World
Creative Placemaking in the Scottish Rurality: Comparing Two Small Towns
Creative (and Cultural) Industry Entrepreneurship in the 21st Century: Policy Challenges for and by Policymakers
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
