Forget value‐based management and the balanced scorecard! An interview with Professor Ken Merchant Available to Purchase

To elicit the views of Ken Merchant regarding management control and performance.

An interview with Ken Merchant before his keynote speech during the lustrum congress of the Dutch Controllers Institute in November 2004.

Provides an overview of the pros and cons of present performance‐measurement techniques and discusses the possible future directions performance measurement and management control may take.

Of interest to academics and professionals in the field of performance measurement and management.