The knowledge network: knowledge generation during implementation of application software packages

The knowledge network: knowledge generation during implementation of application software packages

E. Scherer, Logistics Information Management (UK), Vol. 13 No. 4, 2000

Argues the need for a concept that integrates the aspects of knowledge management within the framework of any implementation project. Introduces the knowledge network concept as a platform to implement robust processes, to provide the basis of a sustainable management of organizational knowledge and trigger continuous learning. Examines the characteristics of systems implementation within the remit of organizational knowledge, covering the effects and side-effects of system implementation and the end-user trap. Claims that the concept of the knowledge network provides an enterprise with a framework to facilitate the generation of organizational knowledge on a broad scale. Looks at the roles and structure of a knowledge network, the build up of a knowledge network, the key role of the training phase, and the means and procedure of training.

Quality focus says: An original and readable theoretical article but with applications in practice.