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Keywords: Ambidexterity
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Journal Articles
Organisational ambidexterity performance management via socio-economic performance metrics
Available to Purchase
Journal:
Measuring Business Excellence
Measuring Business Excellence 1–28.
Published: 22 June 2026
... to build a logframe mapping each dysfunction to exploitation or exploration activities. Findings The SEAM process produced a dashboard of 10 SMART KPIs that render the firm’s ambidexterity gap visible. Baseline measurement revealed US$219,600 in hidden costs distributed 86% exploitation and 14...
