Keywords: Balance scorecard
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Journal Articles
Measuring Business Excellence (2022) 26 (1): 23–38.
Published: 09 April 2021
... to obtain 248 scientific studies in the first step. The balance scorecard (BSC) model was used to categorize 299 gathered performance metrics into 4 BSC perspectives. Findings The review highlighted the need for qualitative performance measuring metrics for DSC. During the review, only one study...

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