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Keywords: Causal segmentation
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2026) 30 (2): 257–275.
Published: 08 April 2026
... improvement. Design/methodology/approach A reproducible analytical-computational framework with four stages is proposed: Observe (control charts and capability analysis), Explore (causal segmentation using Gini-weighted decision trees, conditional probabilities and the Five Whys method), Confirm (non...
