...Patrizia Garengo; Frida Betto Purpose Recent studies on performance measurement and management ( PMM ) have emphasized the importance of adopting effective managerial practices to improve organizational performance in all-size companies. Similarly, research on coaching has highlighted its valuable...

...Patrizia Garengo; Frida Betto Purpose Improving business performance is a never-ending issue for companies and, in particular, for small and medium enterprises (SMEs). Striving for that, in recent years, coaching has got new attention within the organizational context. Coaching represents a tool...