... adopted by the same companies within this process; second, to emphasize and study more in depth the best KM techniques that emerged from the cases in the context of the Italian construction industry. Design/methodology/approach – On the basis of available studies on KM within the industry...

... and disseminate knowledge, and to transfer it into activities that produce value for the enterprise as the main source of their competitive advantage. Originality/value This paper is a real case study showing KM applications in the construction industry. Dotsika (2006) stated that ICT...

... implementation of the standard. The aim of this study is to explore management of information flows in quality assurance in project management. It is hoped to that it will be helpful in pursuing continuous quality improvement in the construction industry. Design/methodology/approach Based...

...; and must be delimited to be measured. As a construct, organizational effectiveness must be put in a context in order to be measured. The context is required to define values, preferences and delimitation. Performance measures Strategic management Large enterprises Construction industry...

... Construction industry Performance improvement has been the subject of recent studies and initiatives in the UK construction industry as a result of complex internal and external factors (Latham, 1994 ; Egan, 1998). Clients, investors and other stakeholders are demanding continuous improvement...