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Keywords: Control
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Journal Articles
Journal:
Measuring Business Excellence
Measuring Business Excellence (2010) 14 (1): 96–108.
Published: 23 March 2010
...Winnie O'Grady; Paul Rouse; Cathy Gunn Purpose The purpose of this paper is to investigate the holistic nature of control systems to understand how they operate across organizational levels and manage change. Design/methodology/approach This paper takes an analytical approach...
