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Keywords: Control charts
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Journal Articles
Measuring Business Excellence (2014) 18 (4): 86–103.
Published: 11 November 2014
... small and medium enterprises (SMEs) to improve their processes but also helps to attain competitive positioning. Design/methodology/approach – Based on theory and methodological framework, an experimental study has been presented. Use of histograms, X (bar) and R control charts and process...

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